What We Do
Return on Investment (ROI) has been a
line item in technology procurement for a long time. But in
the past 18 months the term has jumped from vernacular to
vogue, spawning a cottage industry of specialists-for-hire and
commodity-oriented, do-it-yourself-tools. The only thing
missing — and it’s of crucial importance — is best practice
standards for ROI assessment. This is the mission and passion
of the Gantry Group.
The Gantry Group is the only management
consulting firm specializing in technology ROI. With over 200
technology clients, 3,000 business process interviews and
profiles in our knowledgebase, and more 1,000 ROI business
processes and value drivers modeled, we offer our clients the
greatest depth and breadth of ROI experience and invaluable
objectivity.
There are three major distinctions
between the Gantry Group and ROI research/analyst firms or
tool providers:
All of our principals have held
executive positions with technology companies, from large
established enterprises to smaller emerging growth ventures.
We believe that in order to create meaningful
measurements of business process improvements, you first
have to identify the relevant business processes at a
granular level. This is difficult, if not impossible,
without the first-hand knowledge that comes from running
companies. Otherwise, what you’re measuring has little
relevance to real-world implementations and ROI.
We conduct “validated” ROI studies.
We do not base findings on theoretical gains and high level
assumptions, but on actual customer experience which we then
validate with hands-on customer ROI profiling.
Our clients are the technology
vendors, not the end-users. We believe the best way to
serve the customer’s interests is to ensure that vendors
provide a trustworthy model for measuring their products and
services.
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