The Gantry Group
   
 

Gantry Research
 
Item Number Document Name Free / Buy
2 Economics of Integration
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8 The Dot-Com Crash of 2000: What Went Wrong?
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13 Clickstream Data: The Precision Marketing Engine
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12 Clickstream Data Collection: Usage and Market Expectations
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15 ROI Primer for Technology Vendors
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16 State of the Economy Massachusetts High Tech Research Report
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17 The Strategic Use of ClickStream Data
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18 Searching for Wireless Signals
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33 Pricing Study Insights
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43 New Product Concept Definition
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44 Market Segmentation Practices
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48 Private Equity Strategies
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50 MCO Clinical Technology Expenditures 2007
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51 Gauging Customer Satisfaction
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90 Linking Customer Satisfaction and Compensation
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91 Healthcare Provider Clinical Technology Expenditures 2007
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92 Best Practices for Customer Satisfaction Programs
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93 HR/Workforce Management Solutions/Services Expenditures & Trends
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94 Software Development & IT Governance Expenditures & Trends
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96 Financial Management Solutions Expenditures & Trends
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97 Customer Satisfaction Solutions Expenditures & Trends
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98 Trends & Best Practices for Internal IT Customer Satisfaction
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100 Customer Satisfaction Business Diagnosis & Impact
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Gantry Group published research and reports are available for download in the categories as listed. Certain publications are available for free, while others require a fee.