Integrating and Optimizing eCRM


Welcome to the survey on Integrating and Optimizing eCRM.


Thank you in advance for your participation.


Remember:
  • You will recieve the full research report for completing this survey. And if your company qualifies, you will be invited to an exclusive eCRM event this Spring in New York City.

  • Your responses will be handled carefully and confidentially - used only in the aggregate to determine trends.

  • It will take approximately 15 - 20 minutes to complete and will cover topics that are of prime interest to you and your competitors.

  • Your participation will not expose you to subsequent sales calls, but will allow you to share in the insights revealed by the survey.


    • Some Simple Instructions:
  • Please use the "BACK" button on your browser to go back.

  • You can use the "TAB" button or your mouse to move between the answer choices and different questions on the same page.

  • Please avoid using the "ENTER" key - it may take you to the next page of the questionnaire prematurely.


    • Should you have any questions or encounter any problems, please send an email to Olga Zilberbourg at ozilberbourg@gantrygroup.com.

    Thanks once again,
    The Gantry Group.

    What is the primary business of your company? Please select one.

    Brick-and-Mortar
    Have no online component

    Brick-and-Click: sell products on-line and ...
    ... via traditional stores
    ... via printed catalogs
    ... via both, stores and catalogs

    Online only business
    Sell products via the Internet
    Sell online advertising space
    Sell subscriptions via the Internet
    Both, advertising and e-commerce